Virtual Line at the Customer Service Centre


Plan ahead with the Virtual Line! Book your appointment or join the line to reserve your spot at a chosen OC Transpo Customer Service Centre.

Get In Touch


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Pick at least one preferred contact method*

Note: Personal information on this form will be used for purposes of scheduling in-person services at an OC Transpo Customer Service Centre including communicating your appointment and/or virtual line details. Questions regarding this collection may be addressed to the Customer Relations Unit, Transit Services, OC Transpo: by mail to 925 Belfast Rd., Ottawa ON, K1G 0Z4; by phone at 613-560-5000; customers who are deaf or who have hearing loss can use the relay service offered by their service provider or call 711 with a TTY to contact OC Transpo.



You will receive a text message (SMS) confirming your spot in the Virtual Line. Standard rates apply to SMS messages.


Get In Touch


Location:  A001
Ticket number:  A001
Reference number:  NA
Date & Time:  11/12/2020 at 08:15 AM
Email address:  NA
Telephone number:  NA

You will receive a text message (SMS) confirming your spot in the Virtual Line. Standard rates apply to SMS messages

* Indicates mandatory field

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